Repository Universitas Pakuan

Karya Ilmiah Dosen

Sufrin Hannan, Budi Suharjo, Kirbrandoko, Rita Nurmalina

Judul : THE INFLUENCE OF PERCEIVED QUALITY, PERCEIVED VALUE, AND CUSTOMER EXPECTATION ON CUSTOMER SATISFACTION: AN EMPIRICAL STUDY ON INDEPENDENT SURVEYOR INDUSTRY IN INDONESIA
Tahun : 2016 Media Publikasi : Jurnal Internasional
Kategori : Jurnal Nomor : 2

 

Sufrin Hannan, Budi Suharjo, Kirbrandoko, Rita Nurmalina

Judul : Model of Customer Loyalty on Professional Services: Empirical Study on Independent Surveyor Service Industry In Indonesia
Tahun : 2015 Media Publikasi : Jurnal Internasional
Kategori : Jurnal Nomor : 22 special

 

Sufrin Hannan, Budi Suharjo, Kirbrandoko, Rita Nurmalina

Judul : The Influence of Customer Satisfaction, Trust, Switching Barrier and Relationship Bond to Customer Loyalty of Professional Services Company: An Empirical Study on Independent Surveyor Services Industry in Indonesia
Tahun : 2016 Media Publikasi : Jurnal Internasional
Kategori : Jurnal Nomor : 8

 

Sufrin Hannan, Budi Suharjo, Kirbrandoko, Rita Nurmalina

Judul : The Influence of Customer Satisfaction, Trust and Information Sharing on Customer Loyalty of Professional Services Company: An Empirical Study on Independent Surveyor Services Industry in Indonesia
Tahun : 2017 Media Publikasi : jurnal internasional
Kategori : Jurnal Nomor : Issue 1