Repository Universitas Pakuan

Detail Karya Ilmiah Dosen

Gustian Rama Putra, Wahyu Sardjono, Rafi Athallah3, Andi Nurkholis

Judul : RESOURCE GOVERNANCE EVALUATION TO ENHANCE COMPETITIVE ADVANTAGE IN BANKING: A COBIT 5 APPROACH

Abstrak :
Abstract

Bank XYZ is a bank that has been standing for more than 40 years and is engaged in giving the best of financial services. The company has been improving the use of IS/IT within the company for the past few years to support and elevate their business process to the next level and gaining competitive advantages in the banking sector. Within the development of there IS/IT services, the company stumbled on a few problems regarding IT resources used in the company. For this reason, in this study, the researcher took measurements of the levels of capability in IT Resource governance using the COBIT 5 framework as a standard framework for IT governance. The result of this research showed that the average enterprise capability is still at level 1 (performed) where the company’s target is level 3 (established).

Keywords: Resource Management, IT Evaluation, IT Governance, COBIT 5, Capability Level.

Tahun : 2023 Media Publikasi : Jurnal Nasional Terakreditasi A

Kategori : Jurnal No/Vol/Tahun : 2 / 17 / 2023

ISSN/ISBN : 1693-0010/2615-224X

PTN/S : Universitas Pakuan, Universitas Bina Nusantara, Universitas Teknokrat Program Studi : ILMU KOMPUTER

Bibliography :
REFERENCES

[1] R. Y. Susanti and Y. G. Sucahyo, “Information technology governance evaluation and processes improvement prioritization based on COBIT 5 framework at secretariat general of the Indonesian house of representatives,” 2016 4th Int. Conf. Inf. Commun. Technol. ICoICT 2016, vol. 4, no. c, 2016, doi: 10.1109/ICoICT.2016.7571906.

[2] P. J. Choge, G. Namusonge, E. N. Makokha, and E. G. Musau, “The Effect of Organizational Resources on Organizational Competitive Advantage of the Banking Sector in Kenya,” Int. J. Acad. Res. Bus. Soc. Sci., vol. 8, no. 10, pp. 651–675, 2018, doi: 10.6007/ijarbss/v8-i10/4771.

[3] G. M. Mwai, J. M. Namada, and P. Katuse, “Influence of Organizational Resources on Organizational Effectiveness,” Am. J. Ind. Bus. Manag., vol. 08, no. 06, pp. 1634–1656, 2018, doi: 10.4236/ajibm.2018.86109.

[4] N. Legowo and Christian, “Evaluation of Governance Information System Using Framework Cobit 5 in Banking Company,” ICSECC 2019 - Int. Conf. Sustain. Eng. Creat. Comput. New Idea, New Innov. Proc., pp. 281–286, 2019, doi: 10.1109/ICSECC.2019.8907123.

[5] F. Bergeron, A.-M. Croteau, S. Uwizeyemungu, and L. Raymond, “A Framework for Research on Information Technology Governance in SMEs,” in Strategic IT Governance and Alignment in Business Settings, 2017, pp. 53–81.

[6] H. C. C. da Silva, D. S. da Silveira, J. S. Dornelas, and H. S. Ferreira, “Information Technology Governance in Small and Medium Enterprises - a Systematic Mapping,” J. Inf. Syst. Technol. Manag., vol. 17, pp. 1–16, 2020, doi: 10.4301/s1807- 1775202017001.

[7] H. C. C. da Silva, M. A. V. Araújo, and J. S. Dornelas, “Determinantes da não utilização de frameworks de gestão e/ou governança de TI,” Rev. Gestão Tecnol., vol. 18, no. 2, pp. 271–296, 2018, doi: 10.20397/2177-6652/2018.v18i2.1161.

[8] Y. Zhang, U. Khan, S. Lee, and M. Salik, “The influence of management innovation and technological innovation on organization performance. a mediating role of sustainability,” Sustain., vol. 11, no. 2, 2019, doi: 10.3390/su11020495.

[9] R. Masroor, M. Naeem, and W. Ejaz, “Resource management in UAV-assisted wireless networks: An optimization perspective,” Ad Hoc Networks, vol. 121, no. January, p. 102596, 2021, doi: 10.1016/j.adhoc.2021.102596.

[10] W. J. Ongeti and V. N. Machuki, “Organizational Resources and Performance of Kenyan State Corporations,” Eur. Sci. J. ESJ, vol. 14, no. 34, pp. 91–117, 2018, doi: 10.19044/esj.2018.v14n34p91.

[11] T. Huygh and S. De Haes, “Exploring the Research Domain of IT Governance in the SME Context,” Int. J. It/bus. Alignment Gov., vol. 7, no. 1, pp. 20–35, 2016, doi: 10.4018/ijitbag.2016010102.

[12] I. Tello, C. Ruiz, and S. G. Yoo, “Analysis of COBIT 5 Process ‘DSS02 - Manage Service Requests and Incidents’ for the Service Desk Using Process Mining,” 2018 5th Int. Conf. eDemocracy eGovernment, ICEDEG 2018, pp. 304–310, 2018, doi: 10.1109/ICEDEG.2018.8372335.

[13] ISACA, “Enabling Processes,” in COBIT 5: A Business Framework for the Governance and Management of Enterprise IT, USA: ISACA, 2012.

[14] G. Morris William Tangka, A. Tanny Liem, and J. Yuan Mambu, “Information Technology Governance Audit Using the COBIT 5 Framework at XYZ University,” 2020 2nd Int. Conf. Cybern. Intell. Syst. ICORIS 2020, 2020, doi: 10.1109/ICORIS50180.2020.9320803.

[15] ISACA, “Process Assessmment Model (PAM) Using COBIT 5,” in COBIT 5: A Business Framework for the Governance and Management of Enterprise IT, USA: ISACA, 2012.

[16] P. H. de S. Bermejo, A. O. Tonelli, A. L. Zambalde, P. A. dos Santos, and L. Zuppo, “Evaluating IT Governance Practices and Business and IT Outcomes: A quantitative Exploratory Study in Brazilian Companies,” Procedia Technol., vol. 16, pp. 849– 857, 2014, doi: 10.1016/j.protcy.2014.10.035.

URL : https://ejurnal.teknokrat.ac.id/index.php/teknoinfo/article/view/2628

Document

back

@official_unpak	@unpak
@unpak	UNPAK TV

Welcome Repository Universitas Pakuan

Student's Achievments

Unggul, Mandiri & Berkarakter

Detail Karya Ilmiah Dosen

Gustian Rama Putra, Wahyu Sardjono, Rafi Athallah3, Andi Nurkholis

Judul	:	RESOURCE GOVERNANCE EVALUATION TO ENHANCE COMPETITIVE ADVANTAGE IN BANKING: A COBIT 5 APPROACH
Abstrak	:	Abstract Bank XYZ is a bank that has been standing for more than 40 years and is engaged in giving the best of financial services. The company has been improving the use of IS/IT within the company for the past few years to support and elevate their business process to the next level and gaining competitive advantages in the banking sector. Within the development of there IS/IT services, the company stumbled on a few problems regarding IT resources used in the company. For this reason, in this study, the researcher took measurements of the levels of capability in IT Resource governance using the COBIT 5 framework as a standard framework for IT governance. The result of this research showed that the average enterprise capability is still at level 1 (performed) where the company’s target is level 3 (established). Keywords: Resource Management, IT Evaluation, IT Governance, COBIT 5, Capability Level.
Tahun	:	2023	Media Publikasi	:	Jurnal Nasional Terakreditasi A
Kategori	:	Jurnal	No/Vol/Tahun	:	2 / 17 / 2023
ISSN/ISBN	:	1693-0010/2615-224X
PTN/S	:	Universitas Pakuan, Universitas Bina Nusantara, Universitas Teknokrat	Program Studi	:	ILMU KOMPUTER
Bibliography	:	REFERENCES [1] R. Y. Susanti and Y. G. Sucahyo, “Information technology governance evaluation and processes improvement prioritization based on COBIT 5 framework at secretariat general of the Indonesian house of representatives,” 2016 4th Int. Conf. Inf. Commun. Technol. ICoICT 2016, vol. 4, no. c, 2016, doi: 10.1109/ICoICT.2016.7571906. [2] P. J. Choge, G. Namusonge, E. N. Makokha, and E. G. Musau, “The Effect of Organizational Resources on Organizational Competitive Advantage of the Banking Sector in Kenya,” Int. J. Acad. Res. Bus. Soc. Sci., vol. 8, no. 10, pp. 651–675, 2018, doi: 10.6007/ijarbss/v8-i10/4771. [3] G. M. Mwai, J. M. Namada, and P. Katuse, “Influence of Organizational Resources on Organizational Effectiveness,” Am. J. Ind. Bus. Manag., vol. 08, no. 06, pp. 1634–1656, 2018, doi: 10.4236/ajibm.2018.86109. [4] N. Legowo and Christian, “Evaluation of Governance Information System Using Framework Cobit 5 in Banking Company,” ICSECC 2019 - Int. Conf. Sustain. Eng. Creat. Comput. New Idea, New Innov. Proc., pp. 281–286, 2019, doi: 10.1109/ICSECC.2019.8907123. [5] F. Bergeron, A.-M. Croteau, S. Uwizeyemungu, and L. Raymond, “A Framework for Research on Information Technology Governance in SMEs,” in Strategic IT Governance and Alignment in Business Settings, 2017, pp. 53–81. [6] H. C. C. da Silva, D. S. da Silveira, J. S. Dornelas, and H. S. Ferreira, “Information Technology Governance in Small and Medium Enterprises - a Systematic Mapping,” J. Inf. Syst. Technol. Manag., vol. 17, pp. 1–16, 2020, doi: 10.4301/s1807- 1775202017001. [7] H. C. C. da Silva, M. A. V. Araújo, and J. S. Dornelas, “Determinantes da não utilização de frameworks de gestão e/ou governança de TI,” Rev. Gestão Tecnol., vol. 18, no. 2, pp. 271–296, 2018, doi: 10.20397/2177-6652/2018.v18i2.1161. [8] Y. Zhang, U. Khan, S. Lee, and M. Salik, “The influence of management innovation and technological innovation on organization performance. a mediating role of sustainability,” Sustain., vol. 11, no. 2, 2019, doi: 10.3390/su11020495. [9] R. Masroor, M. Naeem, and W. Ejaz, “Resource management in UAV-assisted wireless networks: An optimization perspective,” Ad Hoc Networks, vol. 121, no. January, p. 102596, 2021, doi: 10.1016/j.adhoc.2021.102596. [10] W. J. Ongeti and V. N. Machuki, “Organizational Resources and Performance of Kenyan State Corporations,” Eur. Sci. J. ESJ, vol. 14, no. 34, pp. 91–117, 2018, doi: 10.19044/esj.2018.v14n34p91. [11] T. Huygh and S. De Haes, “Exploring the Research Domain of IT Governance in the SME Context,” Int. J. It/bus. Alignment Gov., vol. 7, no. 1, pp. 20–35, 2016, doi: 10.4018/ijitbag.2016010102. [12] I. Tello, C. Ruiz, and S. G. Yoo, “Analysis of COBIT 5 Process ‘DSS02 - Manage Service Requests and Incidents’ for the Service Desk Using Process Mining,” 2018 5th Int. Conf. eDemocracy eGovernment, ICEDEG 2018, pp. 304–310, 2018, doi: 10.1109/ICEDEG.2018.8372335. [13] ISACA, “Enabling Processes,” in COBIT 5: A Business Framework for the Governance and Management of Enterprise IT, USA: ISACA, 2012. [14] G. Morris William Tangka, A. Tanny Liem, and J. Yuan Mambu, “Information Technology Governance Audit Using the COBIT 5 Framework at XYZ University,” 2020 2nd Int. Conf. Cybern. Intell. Syst. ICORIS 2020, 2020, doi: 10.1109/ICORIS50180.2020.9320803. [15] ISACA, “Process Assessmment Model (PAM) Using COBIT 5,” in COBIT 5: A Business Framework for the Governance and Management of Enterprise IT, USA: ISACA, 2012. [16] P. H. de S. Bermejo, A. O. Tonelli, A. L. Zambalde, P. A. dos Santos, and L. Zuppo, “Evaluating IT Governance Practices and Business and IT Outcomes: A quantitative Exploratory Study in Brazilian Companies,” Procedia Technol., vol. 16, pp. 849– 857, 2014, doi: 10.1016/j.protcy.2014.10.035.
URL	:	https://ejurnal.teknokrat.ac.id/index.php/teknoinfo/article/view/2628