Repository Universitas Pakuan

Detail Karya Ilmiah Dosen

Martinus Tukiran, Nugraheni Puspita Sari, Lukas Danny Tjitrabudi, Nurul Amalia

Judul : IMpleMentation of Business Process Mapping FraMework for Indonesiaâ€™s GovernMent Institutions

Abstrak :

Government organizations today face unprecedented challenges in carrying out their vital mission in an environment marked by shrinking budgets, strict regulations, and changing workforce status. The business process map is a diagram that shows the working relationship between organizational units that generate added value for all respective stakeholders. While some inde- pendent guidance is available on how various tools support different aspects of business process mapping initiatives, organizations still need to determine their speciuÌ‚c needs and establish how information gathered on tool function- ality can be evaluated against these needs. This study explores the practices of implementing business process mapping in 10 government institutions in Indonesia using a 3-dimensional framework approach. The research employed a qualitative approach with in-depth interviews, observation, and document study performed to collect and analyze data. The framework succeeded in describing a paradigm-shifting to encourage people to move from silo thinking to a cross-function team. Finally, the business process map as a foundation of the organizational bureaucracy movement shows an improvement in institutional capacity to encourage administrators in operational consistency. Keywords: Bureaucratic Reform, Business Process Framework, Business Process Management, Business Process Mapping, Government Business Process.

Tahun : 2022 Media Publikasi : Jurnal Nasional Terakreditasi A

Kategori : Jurnal No/Vol/Tahun : 2 / 13 / 2022

ISSN/ISBN : ISSN 2337-8220

PTN/S : Universitas Pakuan Program Studi : MANAJEMEN PENDIDIKAN

Bibliography :
ABPMP. (2009). Guide to the Business Process Management Common Body of Knowl- edge (BPM COK). 2nd edition. Chicago: ABPMP Publishing.

Arevalo, C., Escalona, M., I., R., & M., D.-M. (2016). A metamodel to integrate business processes time perspective in BPMN 2.0. Information and Software Technology, 77, 17-33. doi:https://doi.org/10.1016/j.infsof.2016.05.004.

Berente, N., Vandenbosch, B., & & Aubert, B. (2009). Information Flows and Business Process Integration. Business Process Management Journal, 15, 119–141.

Brocke, J. v. (2015). Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture. New York: Springer.

Cadle, J., & Debra, P. &. (2010). Business Analysis Technique: 72 Essential Tools for Success. Swindon: BCS Learning & Development Limited.

Davies, I. &. (2015). BPM Tool Selection: The Case of the Queensland Court of Justice. In

Handbook on Business Process Management 1, International Handbooks on Infor-

mation Systems, Second Edition (pp. 371-392). New York: Springer.
FleacaÌƒ, E. &. (2016). The Business Process Management Map – an Effective Means for Managing the Enterprise Value Chain. Procedia Technology, 22, 954-960. doi:https:/

/doi.org/10.1016/j.protcy.2016.01.096.

URL : https://journal.umy.ac.id/index.php/jsp/article/view/14736

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Detail Karya Ilmiah Dosen

Martinus Tukiran, Nugraheni Puspita Sari, Lukas Danny Tjitrabudi, Nurul Amalia

Judul	:	IMpleMentation of Business Process Mapping FraMework for Indonesiaâ€™s GovernMent Institutions
Abstrak	:	Government organizations today face unprecedented challenges in carrying out their vital mission in an environment marked by shrinking budgets, strict regulations, and changing workforce status. The business process map is a diagram that shows the working relationship between organizational units that generate added value for all respective stakeholders. While some inde- pendent guidance is available on how various tools support different aspects of business process mapping initiatives, organizations still need to determine their speciuÌ‚c needs and establish how information gathered on tool function- ality can be evaluated against these needs. This study explores the practices of implementing business process mapping in 10 government institutions in Indonesia using a 3-dimensional framework approach. The research employed a qualitative approach with in-depth interviews, observation, and document study performed to collect and analyze data. The framework succeeded in describing a paradigm-shifting to encourage people to move from silo thinking to a cross-function team. Finally, the business process map as a foundation of the organizational bureaucracy movement shows an improvement in institutional capacity to encourage administrators in operational consistency. Keywords: Bureaucratic Reform, Business Process Framework, Business Process Management, Business Process Mapping, Government Business Process.
Tahun	:	2022	Media Publikasi	:	Jurnal Nasional Terakreditasi A
Kategori	:	Jurnal	No/Vol/Tahun	:	2 / 13 / 2022
ISSN/ISBN	:	ISSN 2337-8220
PTN/S	:	Universitas Pakuan	Program Studi	:	MANAJEMEN PENDIDIKAN
Bibliography	:	ABPMP. (2009). Guide to the Business Process Management Common Body of Knowl- edge (BPM COK). 2nd edition. Chicago: ABPMP Publishing. Arevalo, C., Escalona, M., I., R., & M., D.-M. (2016). A metamodel to integrate business processes time perspective in BPMN 2.0. Information and Software Technology, 77, 17-33. doi:https://doi.org/10.1016/j.infsof.2016.05.004. Berente, N., Vandenbosch, B., & & Aubert, B. (2009). Information Flows and Business Process Integration. Business Process Management Journal, 15, 119–141. Brocke, J. v. (2015). Handbook on Business Process Management: Strategic Alignment, Governance, People and Culture. New York: Springer. Cadle, J., & Debra, P. &. (2010). Business Analysis Technique: 72 Essential Tools for Success. Swindon: BCS Learning & Development Limited. Davies, I. &. (2015). BPM Tool Selection: The Case of the Queensland Court of Justice. In Handbook on Business Process Management 1, International Handbooks on Infor- mation Systems, Second Edition (pp. 371-392). New York: Springer. FleacaÌƒ, E. &. (2016). The Business Process Management Map – an Effective Means for Managing the Enterprise Value Chain. Procedia Technology, 22, 954-960. doi:https:/ /doi.org/10.1016/j.protcy.2016.01.096.
URL	:	https://journal.umy.ac.id/index.php/jsp/article/view/14736