Repository Universitas Pakuan

Detail Karya Ilmiah Dosen

Yuyun Elizabeth Patras, Rais Hidayat

Judul : Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch

Abstrak :
This research aims to get a research instrument, namely quality service
lecturer at private university. The research method used mixed methods
consists of literature reviews, interviews with students, expert validation, and a
test use Rasch modeling. Literature review is carried out to obtain a
description of the service quality according to the developing theory.
Interviews with students aim to obtain items of review that fit the research
context. Expert validation aims to obtain content validity. Collecting data
through a questionnaire instrument containing 32 items. The number of
respondents was 543 students at Pakuan University. The finding that 31 items
of valid lecturer service quality instrument and one (1) item that is invalid
must be discarded; This lecturer service quality instrument is very reliable
because it has a reliability value above 0.9, both in terms of people reliability,
alpha cronbach and item reliability. However, based on the item difficulty
level test using item measure, item dimensionality and variable map, and
Item: DIF test found several items that must be corrected

Tahun : 2020 Media Publikasi : Jurnal Nasional Terakreditasi A

Kategori : Jurnal No/Vol/Tahun : 1 / 8 / 2020

ISSN/ISBN : 2337-6880

PTN/S : Universitas Pakuan Program Studi : PENDIDIKAN GURU SEKOLAH DASAR

Bibliography :
Abdaziz, A., Jusoh, M. S., & Amlus, H. (2014). Construct Validity : A Rasch Measurement Model
Approaches. Journal of Applied Science and Agriculture, 9 (September), 7–12.
Abdullah, N., & Mohamad, N. (2016). University Recreational Facilities Service Quality and Students ’
Physical Activity Level. Procedia - Social and Behavioral Sciences, 224(August 2015), 207–212.
https://doi.org/10.1016/j.sbspro.2016.05.443

Aguilar, H. C., Cortes, P. P., Guerrero, A. V, Herrera, C. D. C., & Orozco, J. A. T. (2011). Construction
and Validation of an Instrument To Evaluate Critical Reading of Research Papers. 2011 4th
International Conference of Education, Research and Innovation, (November), 5286–5294.
Azam, A. (2018). Service Quality Dimensions and Students ’ Satisfaction : A study of Saudi Arabian Private
Higher Education Institutions. European Online Journal of Natural and Social Sciences, 7(2), 275–284.
Baghaei, P. (2014). The Rasch Model as a Construct Validation Tool. Rasch Measurement Transactions, 22(1).
Bambang Sumintono, W. W. (2014). Aplikasi Model Rasch Untuk Penelitian Ilmu-Ilmu Sosial. Cimahi: Trim
Komunikata.
Bambang Sumintono, W. W. (2015). Aplikasi Pemodelan Rasch pada Asesment Pendidikan. Cimahi: Trim
Komunikata.
Bond, T. G., & Fox, C. M. (2007). Applying the Rasch Model : Fundamental Measurement in the Human Sciences
Second Edition University of Toledo. New Jersey 07430: Lawrence Erlbaum Associates, Inc.
Boon, T., Shukur, M., & Bassim, A. (2016). Evaluation of Service Quality of Private Higher Education using
Service Improvement Matrix. Procedia - Social and Behavioral Sciences, 224(August 2015), 132–140.
https://doi.org/10.1016/j.sbspro.2016.05.417
Bors, D. A., Gruman, J. A., & Shukla, S. (2010). Measuring tolerance of ambiguity : Item polarity ,
dimensionality , and criterion validity. Revue Europeenne de Psychologie Appliquee, 60(4), 239–245.
https://doi.org/10.1016/j.erap.2010.07.001
Brinkman, W.-P. (2009). Design of a Questionnaire Instrument. Handbook of Mobile Technology Research
Methods, (December), 31–57.
Carvalho, L. D. F., Primi, R., & Meyer, G. J. (2012). Application of the Rasch model in measuring
personality disorders. Trends, 34(2), 101–109.
Deb, S., & Ahmed, M. A. (2018). Determining the service quality of the city bus service based on users ’
perceptions and expectations. Travel Behaviour and Society, 12(February), 1–10.
https://doi.org/10.1016/j.tbs.2018.02.008
Dursun, T., Oskayba, K., & Gökmen, C. (2013). The Quality Of Service Of The Distance Education. In 13th
International Educational Technology Conference The (Vol. 103, pp. 1133–1151).
https://doi.org/10.1016/j.sbspro.2013.10.441
Esmaeilpour, M., & Ranjbar, M. (2016). Investigating the Impact of Commitment , Satisfaction , and
Loyalty of Employees on Providing High Quality
Service To Customer. Journal of Modelling in
Management, 14(3), 355–388.
Ghazali, N. H. M. (2016). A Reliability and Validity of an Instrument to Evaluate the School-Based
Assessment System : A Pilot Study. International Journal of Evaluation and Research in Education (IJERE),
5(2), 148–157.
Hendriks, J., Fyfe, S., Styles, I., Skinner, S. R., Merriman, G., & Hendriks, J. (2012). Scale construction
utilising the Rasch unidimensional measurement model : A measurement of adolescent attitudes
towards abortion. Australasian Medical Journal [AMJ 2012, 5(5), 251–261.
Jesyca R.T. Muaju, Adi Setiawan, T. M. (2013). Uji Validitas dan Reliabilitas Menggunakan Metode
Boostrap pada Kuisioner Ripe Yes/No Questions. In Prosiding Seminar Nasional Sains dan Pendidikan
Sains VII (p. 513).
Jiao, H., Lissitz, R. W., & Macready, G. (2011). Exploring levels of performance using the mixture Rasch
model for standard setting 1, 53(4), 499–522.
John l. Pollock. (1967). Logical validity in modal logic. The Monist, 51(1), 128–135.
Josephine, H., & Mitan, C. (2014). Studi Eksperimental : Mengurangi Bias Pengukuran Umum Balanced
Scorecard dalam Penilaian Kinerja pada Mahasiswa S1 Program Akuntansi Pajak. BUSINESS
ACCOUNTING REVIEW, 2(2), 32–41.
Jusoh. (2018). Construct Validity for Measuring Entrepreneurial Readiness Among Malaysian Higher
Education Students : A Stochastic Measurement Model Approach. In MATEC Web of Conferences 150,
(Vol. 150, pp. 1–4).
Klette, K. (2012). Mixed Methods in Educational Research. Oslo: The Research Council of Norway.
Kumar, S., Shekhar, V., Lassar, W. M., & Chen, T. (2018). Journal of Retailing and Consumer Services
Customer engagement behaviors : The role of service convenience , fairness and quality. Journal of
Retailing and Consumer Services, 44(December 2017), 293–304.
https://doi.org/10.1016/j.jretconser.2018.07.018
Linacre, J. M. (2010). Predicting Responses from Rasch Measures. JOURNAL OF APPLIED
MEASUREMENT, 11(1), 1–10.
Loubser, H. J., Casteleijn, D., & Bruce, J. C. (2015). ScienceDirect The BETA ® nursing measure :
Calibrating construct validity with Rasch analyses. Health SA Gesondheid, 20(1), 22–32.

URL :

Document

back

@official_unpak	@unpak
@unpak	UNPAK TV

Welcome Repository Universitas Pakuan

Student's Achievments

Unggul, Mandiri & Berkarakter

Detail Karya Ilmiah Dosen

Yuyun Elizabeth Patras, Rais Hidayat

Judul	:	Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch
Abstrak	:	This research aims to get a research instrument, namely quality service lecturer at private university. The research method used mixed methods consists of literature reviews, interviews with students, expert validation, and a test use Rasch modeling. Literature review is carried out to obtain a description of the service quality according to the developing theory. Interviews with students aim to obtain items of review that fit the research context. Expert validation aims to obtain content validity. Collecting data through a questionnaire instrument containing 32 items. The number of respondents was 543 students at Pakuan University. The finding that 31 items of valid lecturer service quality instrument and one (1) item that is invalid must be discarded; This lecturer service quality instrument is very reliable because it has a reliability value above 0.9, both in terms of people reliability, alpha cronbach and item reliability. However, based on the item difficulty level test using item measure, item dimensionality and variable map, and Item: DIF test found several items that must be corrected
Tahun	:	2020	Media Publikasi	:	Jurnal Nasional Terakreditasi A
Kategori	:	Jurnal	No/Vol/Tahun	:	1 / 8 / 2020
ISSN/ISBN	:	2337-6880
PTN/S	:	Universitas Pakuan	Program Studi	:	PENDIDIKAN GURU SEKOLAH DASAR
Bibliography	:	Abdaziz, A., Jusoh, M. S., & Amlus, H. (2014). Construct Validity : A Rasch Measurement Model Approaches. Journal of Applied Science and Agriculture, 9 (September), 7–12. Abdullah, N., & Mohamad, N. (2016). University Recreational Facilities Service Quality and Students ’ Physical Activity Level. Procedia - Social and Behavioral Sciences, 224(August 2015), 207–212. https://doi.org/10.1016/j.sbspro.2016.05.443 Aguilar, H. C., Cortes, P. P., Guerrero, A. V, Herrera, C. D. C., & Orozco, J. A. T. (2011). Construction and Validation of an Instrument To Evaluate Critical Reading of Research Papers. 2011 4th International Conference of Education, Research and Innovation, (November), 5286–5294. Azam, A. (2018). Service Quality Dimensions and Students ’ Satisfaction : A study of Saudi Arabian Private Higher Education Institutions. European Online Journal of Natural and Social Sciences, 7(2), 275–284. Baghaei, P. (2014). The Rasch Model as a Construct Validation Tool. Rasch Measurement Transactions, 22(1). Bambang Sumintono, W. W. (2014). Aplikasi Model Rasch Untuk Penelitian Ilmu-Ilmu Sosial. Cimahi: Trim Komunikata. Bambang Sumintono, W. W. (2015). Aplikasi Pemodelan Rasch pada Asesment Pendidikan. Cimahi: Trim Komunikata. Bond, T. G., & Fox, C. M. (2007). Applying the Rasch Model : Fundamental Measurement in the Human Sciences Second Edition University of Toledo. New Jersey 07430: Lawrence Erlbaum Associates, Inc. Boon, T., Shukur, M., & Bassim, A. (2016). Evaluation of Service Quality of Private Higher Education using Service Improvement Matrix. Procedia - Social and Behavioral Sciences, 224(August 2015), 132–140. https://doi.org/10.1016/j.sbspro.2016.05.417 Bors, D. A., Gruman, J. A., & Shukla, S. (2010). Measuring tolerance of ambiguity : Item polarity , dimensionality , and criterion validity. Revue Europeenne de Psychologie Appliquee, 60(4), 239–245. https://doi.org/10.1016/j.erap.2010.07.001 Brinkman, W.-P. (2009). Design of a Questionnaire Instrument. Handbook of Mobile Technology Research Methods, (December), 31–57. Carvalho, L. D. F., Primi, R., & Meyer, G. J. (2012). Application of the Rasch model in measuring personality disorders. Trends, 34(2), 101–109. Deb, S., & Ahmed, M. A. (2018). Determining the service quality of the city bus service based on users ’ perceptions and expectations. Travel Behaviour and Society, 12(February), 1–10. https://doi.org/10.1016/j.tbs.2018.02.008 Dursun, T., Oskayba, K., & Gökmen, C. (2013). The Quality Of Service Of The Distance Education. In 13th International Educational Technology Conference The (Vol. 103, pp. 1133–1151). https://doi.org/10.1016/j.sbspro.2013.10.441 Esmaeilpour, M., & Ranjbar, M. (2016). Investigating the Impact of Commitment , Satisfaction , and Loyalty of Employees on Providing High Quality Service To Customer. Journal of Modelling in Management, 14(3), 355–388. Ghazali, N. H. M. (2016). A Reliability and Validity of an Instrument to Evaluate the School-Based Assessment System : A Pilot Study. International Journal of Evaluation and Research in Education (IJERE), 5(2), 148–157. Hendriks, J., Fyfe, S., Styles, I., Skinner, S. R., Merriman, G., & Hendriks, J. (2012). Scale construction utilising the Rasch unidimensional measurement model : A measurement of adolescent attitudes towards abortion. Australasian Medical Journal [AMJ 2012, 5(5), 251–261. Jesyca R.T. Muaju, Adi Setiawan, T. M. (2013). Uji Validitas dan Reliabilitas Menggunakan Metode Boostrap pada Kuisioner Ripe Yes/No Questions. In Prosiding Seminar Nasional Sains dan Pendidikan Sains VII (p. 513). Jiao, H., Lissitz, R. W., & Macready, G. (2011). Exploring levels of performance using the mixture Rasch model for standard setting 1, 53(4), 499–522. John l. Pollock. (1967). Logical validity in modal logic. The Monist, 51(1), 128–135. Josephine, H., & Mitan, C. (2014). Studi Eksperimental : Mengurangi Bias Pengukuran Umum Balanced Scorecard dalam Penilaian Kinerja pada Mahasiswa S1 Program Akuntansi Pajak. BUSINESS ACCOUNTING REVIEW, 2(2), 32–41. Jusoh. (2018). Construct Validity for Measuring Entrepreneurial Readiness Among Malaysian Higher Education Students : A Stochastic Measurement Model Approach. In MATEC Web of Conferences 150, (Vol. 150, pp. 1–4). Klette, K. (2012). Mixed Methods in Educational Research. Oslo: The Research Council of Norway. Kumar, S., Shekhar, V., Lassar, W. M., & Chen, T. (2018). Journal of Retailing and Consumer Services Customer engagement behaviors : The role of service convenience , fairness and quality. Journal of Retailing and Consumer Services, 44(December 2017), 293–304. https://doi.org/10.1016/j.jretconser.2018.07.018 Linacre, J. M. (2010). Predicting Responses from Rasch Measures. JOURNAL OF APPLIED MEASUREMENT, 11(1), 1–10. Loubser, H. J., Casteleijn, D., & Bruce, J. C. (2015). ScienceDirect The BETA ® nursing measure : Calibrating construct validity with Rasch analyses. Health SA Gesondheid, 20(1), 22–32.
URL	: